10 Challenges in CRM Implementation

The basic challenges related to executing a CRM system will depend to some...


Technology's contribution to Customer Retention

Customer churn in the period of information is an unavoidable truth for each...


Why Proactive Support is the Next Generation in Customer Service

Focussing upon customer experience is the best need for some companies. It makes...


Impress Your Clients with These 10 Killer Customer Service Skills

Exceptional client benefit is the aftereffect of devoted individuals with...


How Smart Companies Uses CRM Data to Predict Customer Orders

An enterprise resource planning (ERP) system gives an incredible record of what...


5 Mistakes Fmcg Companies Should Avoid Having A Seamless Distribution Of Their Products

Consumers do not differentiate between channels while reaching any company. They...


3 Loyalty Program Challenges and How Loyalty Marketers Can Overcome Them

A challenging time for loyalty marketers. Marketers not only wrestle with...


Best Practices in Sales Pipeline Management

The Sales pipeline is a visual portrayal of business opportunities and the...